The newly purchased mattress smells pungent and unpleasant. After being sent to relevant testing agencies, the amount of formaldehyde released exceeds the standard by more than 10 times. Ms. Li from Fuzhou took the test report and complained to the quality supervision department and the industrial and commercial department. In response, the responsible person for the Fuzhou Ximenbao furniture chain said that they have received complaints from consumers and are contacting the manufacturers to investigate the reasons for this problem.
Ms. Li recalls that on March 29th, she bought a special bunk bed for her son at the Xidong Road branch of the Ximiaobao furniture chain. The upper store is 1.1 meters wide, 2 meters long, and the lower store is 1.2 meters long. 2 meters, the whole bed frame plus two brown mattresses, spent a total of 4972 yuan. On April 16, the bed was delivered to the door. “Just installed, the smell of pungent fleshes comes.†Ms. Li said, the taste is very awkward, and the tears keep flowing.
“At that time, I was worried that my son would not sleep. I was prepared to ventilate the bed.†Ms. Li told reporters, but she was ventilated for four or five days and her taste was still very pungent. Later, she bought a self-tester of formaldehyde and found that the test data was more than seven times that of the national standard. "I quickly shut my son's bedroom door and prevented her son from entering this room."
On the same day, Ms. Li complained to Ximengbao Furniture Chain Store at East Gudong Road. However, the shopkeeper stated that there were problems with the self-inspection apparatus and the data was inaccurate and could not be trusted. Ms. Li said that at the time, the store’s attitude was that if you felt there was a problem, then you would spend money to find an official agency to test it. If the official organization also detected problems, let’s talk about it again.
On April 24, Ms. Li sent a sample of the mattress to the Provincial Institute of Product Quality Inspection for inspection. On May 10, Ms. Li received the results of the inspection report issued by the Provincial Institute of Product Quality Inspection: The sample did not meet the GB/T 26706-2011 "soft furniture spring soft mattress" standards.
This report states that the sample production unit is Ximengbao Furniture Chain: the trademark is Xibaobao, the model number is OMY050, the batch number is WY, and the inspection basis is GB/T26706—2011 “Soft Furniture Spring Soft Mattressâ€. The formaldehyde emission was detected to be 0.582 mg/m2·h, which is 11.6 times the allowable maximum value of the technical standard of 0.050 mg/m2·h. For this report, officials from the Provincial Bureau of Quality and Technical Supervision stated that this is a report with legal effects. They have received complaints from consumers and will be involved in the investigation.
Experts from the Provincial Emergency Center stated that chronic exposure to low doses of formaldehyde can cause chronic respiratory diseases, while high concentrations of formaldehyde are toxic to the nervous system, immune system, liver, etc., and may cause women's menstrual disorders, pregnancy syndrome, nasal cavity, Cancer of the mouth, throat, skin, and digestive tract. Newborns, such as prolonged exposure to formaldehyde, can cause physical deterioration, mental decline, chromosomal abnormalities, and even lead children to leukemia.
The reporter visited a number of branded furniture cities and hand-made shops. When businesses talked about formaldehyde, the language was unknown, but verbal assurances, “absolutely environmental protection, zero formaldehydeâ€, but there was no one for whether or not they could produce certificates of formaldehyde emission. Businesses get it.
In Ms. Li’s purchase of the Ximengbao furniture chain, the Dongdong branch of the hotel, a 1.2m wide, 2m long brown mattress sells for more than 2,000 yuan. The waiter stated that the company's own chain store company is located in Xiamen and is one of China's top ten brands. First, the mattresses in the store are all produced in their own factories and will never release formaldehyde. The reporter asked him to produce the certificate, but the attendant said that the certificate of the sample bed had been lost when unpacking. The attendant also added that although not every product has been inspected by the quality supervision department, the certificate of each product must be passed by the company's nine-pass inspection.
Related products have been removed from the consumer can be returned
Recently, the brown mattresses have not been sold in the major camp stores in Fuzhou. However, in the Tmall.com website of the Taobao website, there are still mattresses for sale, and many buyers in the comments also said that the mattresses are “tastefulâ€. A buyer who received the product on April 21 gave a bad review in the commentary and asked for a replacement. The buyer stated in the review that the taste was so great that the ventilation on the balcony did not improve for a day and the taste was more The bigger it is.
Yan Xiaobin, regional director of Fujian Zhiying Furniture Chain Co., Ltd., said that the company has already started mediation with Ms. Li and promised that she will immediately return the mattresses purchased by Ms. Li. Payment inspection fee.
According to reports, the product number of the next rack is QMY050-1, the specification is 1 meter x 2 meters, and the lot number is WY130326008. This product also cooperates with Taobao Tmall Mall to sell this product together. After a preliminary investigation, there was a problem with the batch of goods, and merchants were willing to accept other consumer returns. "As long as the period from May 10 to May 24, consumers who received the goods can request a return." Director Yan Xiaobin explained that physical stores generally receive the goods sent by the manufacturers every Wednesday and send them to the consumers' homes. The sales of this lot are concentrated in May, so this time zone is selected.
Currently, more than two dozen consumers who have seen the report and asked for a return have been returned. Xi Mengbao furniture chain agency also issued a notice to Lynx Mall, requesting its products.
Xi Mengbao: Suspected products with excessive formaldehyde exceeded the problem of glue
Ms. Li of Fuzhou bought a newly purchased mattress and had a pungent odor. After the inspection by the Provincial Institute of Product Quality Inspection, the conclusion report issued by the provincial government stated that the amount of formaldehyde released from the mattress exceeded the standard by more than 10 times. The reporter learned from the Ximengbao furniture chain that the company had all the same products in the same batch of mattresses in the province. The reporter found in the Lynx Mall that the mattress had been removed.
Yan Xiaobin, regional director of Fujian Zhiying Furniture Chain Co., Ltd., said that the company has already started mediation with Ms. Li and promised that she will immediately return the mattresses purchased by Ms. Li. Payment inspection fee.
Yan Xiaobin also presented a report to the reporter for the conclusion of the inspection by the Xiamen City's Product Quality Supervision and Inspection Institute. The inspection date was November 17, 2012 to December 9, 2012. The test was based on the QB/T2600-2003 Brown Fiber. "Mattress"" and "QB/T1952.2-2003 "Soft Furniture Spring Soft Mattress"" and "GB/T26706-2011 "Soft Furniture Brown Fiber Elastic Mattress" used by the Provincial Institute of Product Quality Inspection" Based on different. Yan Xibin said that the standard used in this report in Xiamen should be the old standard. The test basis was different. The reporter tried to interview the quality inspection authorities. However, before the reporter's deadline for publication, no response was received.
The reporter also noted that in the report, the appearance requirements of the fabrics, the physical properties of the core materials, the requirements for flame retardancy, product marks, packaging, and other indicators have all been qualified, but in the report, there was no Testing.
Yan Xiaobin introduced this report as a report on the company’s own product inspection. At present, the company's factories are doing investigations, focusing on investigating the source of raw materials and glue problems, and sending all the batches of products to relevant authorities for testing.
"The initial suspicion is the glue problem." Yan Xibin said that the glue will contain some formaldehyde components, causing excessive levels, and the amount of use is also a certain relationship. "In the next phase, the company will consider eliminating the need for a glue bonding process and plans to use a compression process."
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