Should the home improvement warranty be extended to 6 years?

Home improvement warranty for 2 years is not enough for consumers to extend the warranty period

Extended warranty or cause renovation price increase ---

Is the two-year home warranty period specified in the contract sufficient? Can consumers enjoy worry-free life after finishing the "renovation"? Why can't the home improvement warranty be extended again, and the home improvement company can't take longer responsibility for the construction level that has always been “proud to be proud”?

With the actual home, the warranty period for the furniture, building materials and decoration in the store was extended to 3 years, and the topics such as the three guarantees and the quality assurance attracted people's attention. "Guangsha Times" found that consumers who planned to renovate in 2013 raised more questions: Is the 3 year warranty enough for home improvement? What is the most reasonable warranty for a few years?

According to the author's understanding, some home improvement companies have proactively extended the warranty period for home improvement. For example, the decoration of the light boat has long extended the warranty from 2 years to 3 years, and the creation of the decoration has also introduced a 10-year warranty slogan. Whether it is value-added services or disguised promotion, the extension of the warranty does make consumers less worry. Recently, more home improvement companies have proposed to extend the warranty from 2 years to 6 years, and pointed out that if the construction links are in place, six years is usually a reasonable period for most home improvement projects to remain intact.

From this, we boldly speculate that the home improvement company in the market can be collectively extended by the state-sponsored two-year home improvement warranty to six years? And listen to how the industry analysts analyze.

The contract stipulates that the home improvement warranty period of two years is difficult to control and the decoration is ill again.

Is the home improvement warranty for two years sufficient? The hidden dangers of various types of decoration do not break out within two years. Does it mean that it will not cause trouble to the residents in the future?

"Guangsha Times" reported on "2012 home improvement construction repair rate list" in February this year. According to the information provided by the four home improvement companies, such as Shichuang Decoration, Kuoda Decoration, Modern Decoration and Canoe Decoration, the wall is cracked. Tile hollow drums, floor coverings, cabinet installations and switch panel installations are the most remedial items in the later stages of construction, and the longer the renovation time, the more serious the problem. This conclusion proves that the two-year home warranty period has long been unable to meet the needs of consumers, and it is even more difficult to kill the decoration in the cradle.

Consumers expect part of the renovation project warranty period to be extended

For the home improvement warranty, Miss Liu, who has just entered the third year of the renovation, has something to say. The problem of wall cracking occurred one after another in the first year after renovation. After repairing twice, it is easy to be troublesome. Seeing that the heating season in 2012 is about to pass, the problem of cracking under the wall of the living room and bedroom in the home entrance hall is more serious. After the Spring Festival, the home improvement company is contacted. They refused the two-year warranty period and refused. Free maintenance, and the price of their home repair will be calculated according to the door fee + working hours + material fee. In this regard, Miss Liu does not understand why some construction projects that are prone to problems do not extend the warranty period?

In fact, the "Management Measures for Residential Interior Decoration" issued by the Ministry of Construction has already been implemented on May 1, 2002. Article 32 of Chapter 6 states that under normal conditions of use, the minimum warranty period for residential interior decoration projects is two years, and the leakage prevention of kitchens, bathrooms and exterior walls with waterproof requirements is five years. The warranty period shall be calculated from the date when the residential interior decoration project is completed and accepted. In this regard, the home improvement industry bluntly, the two-year warranty period has been unable to provide sufficient protection for consumers, with the upgrade of construction accessories and technology, the home improvement warranty period has also reached the upgrade time.

Two years? Three years? Six years? Beijing home improvement company to extend the warranty period

"I heard that the home improvement company has extended the warranty period of the decoration, is it a value-added service or a gimmick?" Mr. Guo, who is a second-time decoration, knows the necessity of extending the warranty.

According to the author, the news that consumers hear in the market does have something to do. Last week, the warranty period for the home decoration of the Real Estate House has been quietly extended from 2 years to 6 years. Qian Mingfa, general manager of Lewu Jiajia, told the author that after a period of preparation, the warranty period for the basic project and waterproof project of Lejia home improvement is extended to 6 years. In the past 6 years, all the quality problems of the decoration companies provide free home repair.

In fact, with the upgrade of consumer demand, some home improvement companies in Beijing have not stopped the pace of gradually extending the warranty period of home improvement in the past two years. In the group purchase decoration “Good Neighbor Plan” launched in 2012, Shichuang Decoration provides a free 10-year warranty for houses before 2006.

Chen Hui, chairman of Dongyi Risheng Decoration, also told the author that good quality is made. It is not fundamental to emphasize the warranty for many years. It is the key to giving consumers a solid engineering quality. Although the project from Dongyi has already solved the basic problems such as wall cracking in the construction stage, in order to dispel consumer concerns, it can also follow the market demand. On the one hand, the home improvement warranty advocated by the actual family is extended to 3 On the one hand, on the one hand, it does not rule out the extension of the warranty period for key parts of the home improvement.

【Find】

Home appliance warranty extension will force home improvement company costs

Extending the warranty period is equivalent to increasing the workload of the home improvement company, and it is difficult to increase the cost. The person in charge of the after-sales service department of a home improvement company bluntly told the author that from the warranty content they received, the extension of the warranty period of the home improvement did go to the stage of being valued. However, if you want to solve the problem of frequent construction problems, it is to upgrade the grade of the auxiliary materials, or to improve the construction process. This means that the home improvement company must spend more manpower, financial resources and energy to meet the market demand. As a result, the cost will increase by at least 20%.

As Jia Jiayu, manager of the decoration engineering department of Kuoda, said that in many projects of home decoration construction, wall cracking and tile emptying have always been a difficult problem. In fact, there are many factors that affect the success or failure of these two seemingly simple projects. In addition to high-quality construction materials, the experience and technology of the construction personnel cannot be ignored. If you want them to achieve "zero repair", home improvement companies must pay a higher cost behind the scenes.

Enjoy a longer home improvement warranty or need to pay more

Extending the warranty period for home improvement will lead to an increase in the cost of home improvement companies, which will undoubtedly lay the groundwork for the rising price of home improvement in the future. The creation of the “Good Neighbor Plan” includes a free 10-year warranty, but if you choose a general decoration owner, if you want to enjoy the 10-year warranty, you will need to pay about 5% depending on the selected package. Wu Ying, the deputy director of Shichuang Decoration Marketing, said that to achieve the ten-year warranty, the company has to pay about 20% higher than before, so it is a bad idea for consumers to bear 5%. Qian Mingfa, general manager of the home decoration house, said that the current warranty service is extended to 6 years and does not require consumers to pay more, but paying for better and better services is something that domestic consumers should gradually adapt to.

[Notes]

Poor home hardware use habits improper home improvement warranty facing "dead enemy"

The Measures for the Administration of Residential Interior Decorations issued by the Ministry of Construction stipulates that under normal conditions of use, the minimum warranty period for residential interior decoration projects is two years, and the leakage prevention of kitchens, bathrooms and exterior walls with waterproof requirements is Five years. According to common sense, with the upgrading of raw material quality and construction technology, the two-year warranty period should be upgraded early. Why do most home improvement companies delay their work?

Chen Hui, chairman of Dongyi Risheng Decoration, told the author a practical case: Mr. Huo’s warranty to Dongyi Risheng and the installation of the bathroom door frame caused the door frame to deform and crack after half a year of use, requiring maintenance. If the workers are wrongly installed, they will be punished, so Dong Yi Risheng sent a person to investigate. It turned out that Mr. Huo’s bathroom was less than 3 square meters, and the bathing area was not separated. As a result, the door frame was also “scoured” every time. For a long time, the deformation of the door frame was inevitable.

This story reveals why home improvement companies are squatting when they extend their warranty. In fact, sometimes the hardware and usage habits of the house will also become the "dead enemy" of the home improvement warranty. Once the warranty is extended, these problems must also be taken care of by the home improvement company. Text / Wang Sifei

With the actual home, the "three guarantees" period was extended to three years, and the discussion on home quality insurance led to discussion. "Guangsha Times" for consumers to follow: home improvement warranty, the most reasonable for a few years?