How does Mrs. Qiao cooker hood need to pay attention to after-sales service

The range hood has a great role in the kitchen, helping us to remove the range hood, otherwise the kitchen must be full of range hood . The sales of Mrs. Qiao ’s range hood have been pretty good since the market, so what about Mrs. Qiao ’s range hood ? What should I pay attention to after-sales service maintenance of Mrs. Qiao range hood ?

How about Mrs. Qiao's cooker hood?

Foshan Shunde District Zhengdaqiao Madam Kitchen and Bathroom Industry Co., Ltd. was established on May 23, 2005, and its predecessor Foshan Shunde Shuangding Electric Appliance Gas Appliance Co., Ltd. was established in April 1997. Mrs. Qiao Kitchen and Bathroom Company is mainly engaged in the production and sale of kitchen and bathroom appliances. The company covers an area of ​​more than 20,000 square meters and has nearly 600 employees. Mrs. Qiao's company is located in Foshan City, the hinterland of China's economic frontier, the Pearl River Delta in Guangdong. The location of Shunde District is the country's largest kitchen and bathroom electrical appliance manufacturing base. It is adjacent to Guangzhou and Zhuhai City. The Guangzhou-Zhuhai Expressway connecting Guangzhou and Zhuhai runs through Shunde. Because Shunde is a kitchen and bathroom The electrical appliance manufacturing base is highly complementary to the company's supporting production capacity and can obtain a strong cost advantage.

Mrs. Qiao's products have formed more than 200 varieties including household range hoods, gas stoves, gas water heaters, disinfection cabinets, and other series products. Mrs. Qiao's company has independent research and development, design, and integrates scientific research and development. Mrs. Qiao Co., Ltd. adopts the world's leading computer simulation design technology for research and development, and establishes core R & D advantages. At present, the company has environmental protection technology for the range hood collision fume filtration and intelligent induction technology; the cooker has low-carbon combustion environmental protection technology, and the ion induction accidental flameout Protection technology, swirling combustion technology, up-flow combustion technology; gas water heater has condensing energy saving technology, frequency conversion hot and cold bath mixed control technology, automatic constant temperature multi-channel multi-point communication control technology, gas and air ratio adjustment technology, flame exchange induction technology The disinfection cabinet has the core technical advantages of intelligent ultraviolet, infrared, and ozone combined disinfection. Qiao's company has more than 40 items of invention, utility model, and appearance patent technology.

Mrs. Qiao's after-sales service solemnly declares:

Before installing and using the product, please read this after-sales service clause carefully so that you can fully enjoy the services provided by our company.

1. The company implements three-guarantee service for Qiao's products sold through regular channels in accordance with national regulations. Implement free consultation, free design and installation plan, and free installation. The product provides services within the statutory judgment period.

(1) The warranty period for the repair package, gas stove, cooker hood, gas water heater, electric water heater, and disinfection cabinet product is one year. Solar energy (vacuum tube, bracket) is repaired free for three years.

2. Replacement policy

(1) According to the three-guarantee period stipulated by the state, during the warranty period, the following conditions are met, and when the user refuses to repair, the aircraft can be changed.

(2) If the product fails to work normally due to a major performance failure within 15 days from the date of sale, it can be replaced;

(3) According to the three guarantee period stipulated by the state, during the repair period, if the main performance fault is repaired twice consecutively, and it fails to work normally, the machine can be replaced, and the warranty period is recalculated according to the national three guarantee (replacement only) section).

3. Return policy

(1) According to the three guarantee period specified by the state, the following conditions are met, and the user can return the machine if he refuses to repair or change the machine.

(2) The product can be returned if the main performance failure occurs within 10 days from the date of sale.

(3) Within one year from the date of sale, if the user fails to repair the device more than two times in a row (referring to the main performance), the user insists on returning the machine, and the machine can be returned.

4. Repair certificate, if the product fails during the repair period, the user must repair it with the product repair certificate (purchase invoice, repair card, etc.). If there is no repair certificate, the free repair service will not be enjoyed. Service outlets can carry out fee maintenance according to the relevant provisions of this manual.

5. Charge procedures and regulations

(1) When the maintenance personnel go to the door to repair the products of Mrs. Qiao for the user; first determine whether the product belongs to the product within the warranty period. If it is a product during the warranty period, it should be implemented according to the relevant regulations during the warranty period. Out-of-period products should be explained to the user first, and the charge standard should be shown. After obtaining the user's consent, carry out maintenance

(2) During maintenance, first check and judge the malfunction of the machine, determine the maintenance items, the judgment must be accurate, and the inspection must be careful.

(3) During maintenance, the user should first explain the required maintenance items and the details of the replacement parts, and determine the maintenance price based on the charging standard and the parts price list. After obtaining the user's consent, perform the maintenance.

6. The damage caused by the following reasons does not belong to the scope of repair:

(1) Consumers cause damage due to improper use, maintenance or storage;

(2) Damage caused by disassembly of the non-special maintenance department;

(3) Without three guarantees and valid invoices;

(4) The model of the three-guarantee certificate does not match the model of the repaired product or is altered;

(5) Damage caused by irresistible factors.

Relevant information about Mrs. Qiao's cooker hood is here for everyone, I hope this article is helpful to everyone. If you still do n’t understand something, you can leave a comment below, we will answer it as soon as possible.

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